The Ritz-Carlton Sanya, Yalong Bay

So this is the Ritz Carlton. Of course it’s great. The positive feelings for the accommodation start right as you enter the main gate, and you can appreciate the lush landscape and Chinese/tropical architecture as you drive up to the entranceway. The staff are always there waiting to help you with everything you need. Check-in was a little bit slow and cumbersome, but not everything of course is ever perfect. We had two rooms and they were very well equipped, very clean and very comfortable. The beds were very comfortable and the Bathrooms were perfectly laid out and the showers were always nice and hot! The Wi-Fi throughout the hotel worked very well and in the room it was high speed. There is so much to say about this hotel because there were so many things to do, but I will just mention that the swimming pools were very nice. One was super long. The beach was a little bit of a problem since the beach right at the hotel was rocky and, the hotel staff asked you to use the neighboring beach, which was quite nice. It Is possible to go and swim in the sea although the water was a bit musty and it was fairly wavy. But the sand was very nice. We spent most of our time at the swimming pools. our child went to the kids club and he liked it very much and always wanted to go back the next day. The kids club staff were very helpful and friendly. Also The breakfast food is absolutely fantastic. Maybe the best part about the hotel complexes is Its lush surroundings, and beautiful views of the sea. Make sure to get a sea view room at a higher floor.

Overall, my stay at the Ritz was very enjoyable and relaxing! The food was delicious and the beach is nice. Jarvis, my butler, was very accommodating and always made sure we had everything we needed. Also, the AYI’s who were in charge of cleaning the villa 李丹丹 and 池芳娟 were great! They worked very hard and made the villa clean and tidy everyday even when it was short staffed. This was my second time at the Ritz and it was wonderful.

This was our second visit to Ritz Carlton. The service level was just exceptional. The staff working there like William, Nanncy, Mikael, Lynn and many others just stood out for us. The service level compensated any other short comings. Our flight was on 6 August back to Shanghai, the staff namely William took exception actions to support us to get to the airport. Even though our flights were eventually cancelled due to Sanya lock down.

great location if you want a beach. do play volley ball! the staff will be happy to play with you. it’s a massive place . 450 rooms. bfast can be busy but flow is well organized.

The location is really beautiful and the facilities are excellent. But above all the hotel staff are amazing! They go to endless lengths to ensure you have a great time and are always polite, friendly and professional. Honestly can't speak highly enough of them- especially Naancy one of the guest service reps!